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Labor nonprofit helps OPEIU, HealthPartners bring learn-and-earn training to life

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Supporters of the clinic assistant training program joined a celebration and press conference June 29. Pictured (L to R) are Jeff Ambroz, Kelsie Anderson, Mayor Melvin Carter and HealthPartners’ Lynzee Herfindahl and James McClean. (OPEIU photo)

Office and Professional Employees Local 12 and the Minnesota Training Partnership have tapped federal pandemic-relief funds to launch an earn-while-you-learn training program that will prepare young workers for in-demand jobs as clinic assistants with HealthPartners and other providers.

The program is open to Ramsey County residents ages 18 to 30. Coursework will take place both online and in person over the course of eight to 12 weeks, beginning in September. And best of all, participants will get a weekly stipend – the equivalent of $15 per hour over a 32-hour workweek – as they complete the training and search for jobs.

The clinic assistant program is among the training opportunities sponsored by Ramsey County’s new Learn and Earn Initiative, a joint venture with the City of Saint Paul that will invest $14.65 million in American Rescue Plan funds toward workforce development.

Officials announced the new training opportunities at a press conference in downtown St. Paul June 29.

Ramsey County Commissioner Rena Moran, who took a lead role in the city-county collaboration, said Learn and Earn partner agencies will provide 700 young workers with training in entrepreneurship, information technology, tree care, diesel technology and other fields over the next two years.

“That’s a true impact,” Moran said. “We are so excited to see the amazing impact that these investments will have on our young residents – and what that will bring to all of us in Ramsey County.”

“The work that we’re doing together with our federal partners, with our county partners, with the nonprofit folks … this work is critical,” St. Paul Mayor Melvin Carter said, adding that the program represents “democratized, equitable opportunity” for communities that have long faced institutional barriers to prosperity.

Offering a stipend to trainees removes a significant barrier for many jobseekers, Minnesota Training Partnership (MTP) Director of Develop-ment and Communications Jeff Ambroz said. MTP is the county’s nonprofit partner for the clinic assistant program.

“It’s going to open doors for a lot more people to participate,” he said. “For many young adults looking to enter a training program like this without a stipend, they would have to find a way to pay the rent, make the car payment or maybe cover child care. Most lower- to middle-income people can’t do that.

“This paid training program will give people a chance to get on the path to a great career, and we definitely wanted to be part of that.”

OPEIU Local 12 members who work at HealthPartners – which supported development of the clinic assistant training program – earn over $20 per hour to start, with industry-leading health benefits.

But like so many employers in recent years, HealthPartners has struggled with staffing shortfalls, Local 12 Business Representative Kelsie Anderson said. Finding qualified clinic assistants, who check in patients at the front desk, answer phones and handle other clerical work, has been particularly challenging since the COVID outbreak.

It’s become a point of frustration for other clinic workers, too.

“HealthPartners kept telling us there’s not any qualified candidates that are applying for this position,” said Anderson, who was a longtime HealthPartners employee before taking a position with her union. “And because we’re so short staffed, I’m not sure if HealthPartners is giving the best training opportunities to the people they do hire, because they don’t have the bodies to do it.”

Last year, when Ambroz checked in with Local 12 leaders about potential training ideas, the lightbulb went on. HealthPartners offered insight into the job description, and MTP enlisted St. Paul College to help build the right curriculum.

Ambroz said the clinic assistant training program is exactly the type of venture that leaders of the Minnesota AFL-CIO had in mind when they founded the Minnesota Training Partnership as a nonprofit organization in 2019.

“Union leaders have so many great ideas about ways to help their members build up their skills,” Ambroz said. “We try to find ways to find funding and help facilitate that, by letting them take the lead in a union-driven training.”

“Our union leadership has really emphasized training and education,” Anderson added. “But if it wasn’t for the Minnesota Training Partnership, we would never have been able to do this.”


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